The Consultation

Your bespoke and thorough skin consultation is not only about our advanced clinicians looking at your ‘skin’.  Our skin consultation and analysis ensure the subsequent professional treatment and homecare prescription plan that will completely address your concerns for now and the future. Your treatment plan will be combined with a personalised prescription from our advanced skin therapists who really have incredible knowledge of ingredients, anatomy and skin conditions.

We want you to feel confident in knowing that we take a holistic approach to your skin. The first step to us getting to know you, is our verbal consultation questionnaire where we get to understand your skin concerns, expectations, medical history, your hormones, your diet, your stress levels, your current skin routine at home and lifestyle choices. These are all very important key measures in understanding your skin and the outcome of your treatment plan. Our mission to establish a lifelong relationship with you; so, as your hormones shift and your lifestyle choices change, we will always be by your side. 

Using our state of the art Observe device we will analyse your skin health and take progress images to put in your client file.

We will then get to know the health of your skin by taking images on our state of the art Observe skin analyser so we can understand what’s happening on a deeper level. We look for any signs of discolouration, sun damage, vascularisation, scarring, oil flow, hydration levels, skin texture and pore size. This allows your Skin Consultant to work with confidence to tailor an at-home product prescription and treatment plan targeting your unique skin concerns.

The Treatment Plan

From the blend of information attained from your questionnaire, your Observe images and your budget; we will then start devising a 3-month detailed treatment plan with you by educating and explaining which treatments you will benefit highest from. Importantly, we also address potential risks and aftercare involved. Where possible, we will also give you alternate options to meet your budget and downtime expectations.

After you approve and would like to move forward in achieving your skin goals, we will then schedule your appointments, this way you can arrange any important events around the treatments, considering any down time that is required.  

Your home care routine is just as important as your skincare treatments in the salon, and we will revise your prescription seasonally or whenever there has been a change in your skin.

We are 100% committed to ensuring that your skin stays as healthy as it can be throughout your treatment plan, while we get you the skin you’ve always dreamed of! Our purpose is to get your feeling confident in your own skin – Let’s do this! 

Get in touch to book your consultation or book online. 

A TIP – make sure you ask a lot of questions during your skin consultation and know that if something has taken years to get the way it is, it unfortunately doesn’t go away overnight. Be patient with your yourself and your skin. 

Observ 520

One cannot measure progress without knowing the starting point…

Discover what lies beneath with our OBSERV 520 Skin Analysis machine. 

 OBSERV520 is a state-of-the-art skin analysing system that assists dermatologists, aestheticians and clinicians with accurate skin condition diagnosis at both the epidermal and dermal layer. This knowledge allows our clients, with the help of a Bobbie Charles expert to confidently take both preventative and restorative action utilising the right at-home products and targeted skin treatments. This powerful diagnostic equipment takes the guess work out of creating an effective skincare plan. It allows us to better understand your unique skin concerns, treat existing imperfections and even address underlying issues before they become visible- as most of us know, our skin is truly much more complex than what appears to the naked eye!  

How does it work?

The OBSERV 520 allows our Bobbie Charles Experts to view your skin through 6 comprehensive observation camera modes: 

  1. Daylight Mode: Illuminates the skin in even light providing a base image for further evaluation and comparison. This mode shows you the skin as it’s seen to the naked eye in a controlled, natural daylight environment. 
  2. Cross Polarised Mode: Suppresses surface shine to identify redness and discolorations in the skin, such as rosacea, acne, vascular capillaries, sensitised areas, pigmentation.
  3. Parallel- Polarised Mode: Enhances the skin’s surface textures, highlighting pores and wrinkles, surface roughness and bumpiness, dehydration and hyperkeratosis (thickening of the skin). 
  4. True UV Mode: Identifies hidden skin conditions beneath the skin surface. Provides insight by showing your pores, sebum (oil & wax) and gland activity, thinning of the skin, scar tissue growth and hyperpigmentation 
  5. Wood’s mode: The blue light of this mode shows up skin lipids/oils and oil congestion in the skin. 
  6. Complexion mode: Using the ‘Cross polarised’ image and amplifying impurities – this mode models how the skin will look without intervention by forecasting the skin’s condition in 10 years’ time. 

How will it benefit me?

Our OBSERV 520 will examine: 

  • Wrinkles and fine lines, including ones you can’t even see yet!
  • The sebum (oil) content of your skin, which can contribute to acne
  • Pigmentation, closely assess freckles, sunspots and age spots
  • The true size of your pores – are enlarged pores a problem for your skin?
  • The moisture content of your skin, a serious age-contributing factor!
  • Loss of skin firmness. Is your skin losing elasticity at a rapid rate?
  • Your skin tone and overall skin health 

 We recommend clients receive professional skin analysis with the OBSERV 520 at least twice a year to accurately track their skin progress and address any underlying skin health concerns as soon as possible.  

 To book a professional and in-depth skin analysis with our specialists, please phone us on 0452 249 424 or book online

Are you ready to commit to your skin?

Please fill in the form below, and our team will be in contact to book a time and date for your consultation that suits you.

1 Step 1
Tell us about your skin!
What are your skin goals?*
Please upload up to 3 images of your skin, without makeup and in natural light, to help us prepare for your consultation*