We want you to feel confident knowing we take a holistic approach to your skin.

Your bespoke and thorough skin consultation is not only about our advanced skin therapists looking at your ‘skin’. After asking you about your skin and lifestyle alongside a skin analysis, our expert team confidently provide you with a treatment plan that provides personalised professional treatments, at-home skincare and healthy meal plans that address your concerns for now and the future.


  • Firstly, we get to understand your skin concerns, expectations, medical history, hormones, diet, stress levels, your current skin routine at home and lifestyle choices. These are all very important measures in understanding your skin and the outcome of your treatment plan.
  • We will then analyse your skin on a deeper level using our state-of-the-art OBSERV 520 Skin Analysis device, and take progress images to put in your client file (only available at West Village).
  • After this analysis, our skin therapist can work with confidence to tailor a 3-month in-clinic treatment plan and at-home product prescription targeting your unique skin concerns.
  • Depending on the level of support needed for your particular goals, we will then refer you to our team of qualified health practitioners, such as our Cosmetic Nurses and Clinical Nutritionist or Naturopath, to support you in a truly holistic approach to skin health. The goal is to educate and deliver you life changing results, for the most confident version of yourself.

Real Results

“I cannot thank the girls at Bobbie Charles more for what they have been able to achieve in such a short period of time.⁠⁠
I have suffered with chronic cystic acne for over 10 years which impacts me on so many levels. I have tried everything under the sun to be free from acne. During this time I have had many LED sessions at other skin clinics, where nothing compares to the Healite II at Bobbie Charles.⁠⁠
This before and after is thanks to a combination of at-home skin care prescribed by the girls at Bobbie Charles, regular LED treatments, nutrition and naturopathic herbs in just under 3 months.⁠⁠
I honestly don’t trust anyone with my skin now apart form the girls at BC. A BIG thank you for everything you have done so far and I can’t wait to see what my skin will look like in 6 months time.”


Book your in-clinic consultation with one of our expert Skin Therapists for in-depth advice, treatment plan and product recommendations based on your skin type, concerns and lifestyle in mind.

Whether you’re new to skin care or ready to take your skin to the next level, we’re here to guide you every step of the way.

N.B. OBSERV 520 Skin analysis is only available at our West Village clinic. 

Observ 520

One cannot measure progress without knowing the starting point…

Discover what lies beneath with our OBSERV 520 Skin Analysis machine*. 

OBSERV520 is a state-of-the-art skin analysing system that assists dermatologists, aestheticians and clinicians with accurate skin condition diagnosis at both the epidermal and dermal layer. This knowledge allows our clients, with the help of a Bobbie Charles expert to confidently take both preventative and restorative action utilising the right at-home products and targeted skin treatments. This powerful diagnostic equipment takes the guess work out of creating an effective skincare plan. It allows us to better understand your unique skin concerns, treat existing imperfections and even address underlying issues before they become visible- as most of us know, our skin is truly much more complex than what appears to the naked eye!

* OBSERV 520 Skin analysis only available at West Village clinic

How does it work?

The OBSERV 520 allows our therapists to view your skin through 6 comprehensive observation camera modes: 

  1. Daylight Mode: Illuminates the skin in even light providing a base image for further evaluation and comparison. This mode shows you the skin as it’s seen to the naked eye in a controlled, natural daylight environment. 
  2. Cross Polarised Mode: Suppresses surface shine to identify redness and discolorations in the skin, such as rosacea, acne, vascular capillaries, sensitised areas, pigmentation.
  3. Parallel- Polarised Mode: Enhances the skin’s surface textures, highlighting pores and wrinkles, surface roughness and bumpiness, dehydration and hyperkeratosis (thickening of the skin). 
  4. True UV Mode: Identifies hidden skin conditions beneath the skin surface. Provides insight by showing your pores, sebum (oil & wax) and gland activity, thinning of the skin, scar tissue growth and hyperpigmentation 
  5. Wood’s mode: The blue light of this mode shows up skin lipids/oils and oil congestion in the skin. 
  6. Complexion mode: Using the ‘Cross polarised’ image and amplifying impurities – this mode models how the skin will look without intervention by forecasting the skin’s condition in 10 years’ time. 

How will it benefit me?

Our OBSERV 520 will examine: 

  • Wrinkles and fine lines, including ones you can’t even see yet!
  • The sebum (oil) content of your skin, which can contribute to acne
  • Pigmentation, closely assess freckles, sunspots and age spots
  • The true size of your pores – are enlarged pores a problem for your skin?
  • The moisture content of your skin, a serious age-contributing factor!
  • Loss of skin firmness. Is your skin losing elasticity at a rapid rate?
  • Your skin tone and overall skin health 

We recommend clients receive professional skin analysis with the OBSERV 520 at least twice a year to accurately track their skin progress and address any underlying skin health concerns as soon as possible.  

For a professional and in-depth skin analysis with our skin therapists, please book your in-clinic consult at our West Village flagship clinic.


Are you ready to commit to your skin?

Please fill in the form below and our team will be in contact to book a time and date for a consultation that suits you.

1 Step 1
Tell us about your skin!
What are your skin goals?*
Please upload up to 3 images of your skin, without makeup and in natural light, to help us prepare for your consultation*
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