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30% OFF EVERYTHING WITH CODE LAUNCH30 | For the first 50 orders #launchday 30% OFF EVERYTHING WITH CODE LAUNCH30 | For the first 50 orders #launchday

Shipping Policy

We know when you place an order online you want your products in your hands and (more importantly) on your face ASAP.

Orders placed Monday - Thursday before 4pm will be shipped the next day (not including public holidays). Orders placed from Friday- Sunday will be shipped on Tuesday.

Self-care is very important to us too, so please be extra patient if you have any shipping enquiries between Sunday and Monday as these are our days off to rest and re-energise. We promise to get back to you as soon as we reopen for business on Tuesday. All parcels are sent with love from our clinic headquarters in Lutwyche, QLD.

 

Flat Rate Standard Shipping | $10

Tracking IS provided with this option

Parcels are usually delivered next business day within Brisbane and 2-3 days to other locations nationally. Individual delivery estimates and tracking information will be sent to you as soon as your parcel is shipped. 

*Not available to PO boxes or post offices

 

Free Shipping | Available with every spend over $300

Tracking IS provided with this option

Parcels are usually delivered next day within Brisbane and 2-3 days to other locations nationally. Individual delivery estimates and tracking information will be sent to you as soon as your parcel is shipped.

*Not available to PO boxes or post offices

 

In clinic pickup (during trading hours) | FREE

An email or text message will be sent to confirm when your order has been packed and is ready for collection. Please refer to our trading hours for collection times. 

 

To view our Frequently Asked Questions (FAQs) about our Shipping Policy, please visit our FAQ page.